Caroline Florence is the founder of Insight Narrator, an independent training and coaching consultancy that helps professionals working with research and data increase the impact of what they do. Caroline is passionate about turning evidence based insights into commercially relevant stories that drive engagement with ideas, influence decision making, inspire others and improve results. A thought leader in business communication she regularly runs training session for The Market Research Society, Insight Management Academy and Chartered Institute of Marketing, as well as speaking at events held by ESOMAR, SCIP (Society of Competitive Intelligence Professionals), WiRE (Women in Research) and Women in Data.
With 15 years insight and analytics experience prior to becoming a trainer and coach, Caroline has first-hand experience in developing insight capabilities within her teams. Caroline has a unique combination of insight, intelligence and consulting experience gained from senior agency AND client-side roles with Royal Mail Group/Post Office, Bass Retail, Masterfoods, Incite and Synovate/Ipsos. No other insight training provider on the market can offer both agency and client-side experience.